Questionnaires
Identifying the best-fit candidate within your talent pool starts with asking the right questions. Use ShopHire’s Questionnaires to ask custom questions to your candidates after they apply for a role.
Question types:
- Boolean (Y/N)
- Multiple Choice
- References
- Video Response
Questionnaires is available to ShopHire customers on Growth, Business and Premium account plans.
Go to the Settings page and scroll down to the Questionnaires templates section.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/64da4bec23f94575804bbb8e/file-ZH4hE0SSgQ.png)
Click Manage then click the Create questionnaire button.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/64da4c9232dda435eb6d40c6/file-H6yKYrT5oO.png)
Enter the name of the questionnaire then click the
Add question button.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/64da4ce332dda435eb6d40c7/file-D8RsSyKkpr.png)
Select the Knockout question checkbox to designate knockout questions on questionnaires. If a candidate answers a knockout question incorrectly, they score a 0% on the questionnaire.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/6054e749c44f5d025f445fda/file-fVowyr4WzE.png)
Click the
Red X to change that response to the correct answer (indicated by green checkmark)
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/6054e77924ce107ab4d1774a/file-q5vau9uhEK.png)
Once you've added your questions, click the Save button. You can view your new questionnaire by selecting Preview from the More actions dropdown.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/6062455ad97e2f20e67cecad/file-ng6AgesEat.png)
To add a questionnaire to an open role click
Edit job then scroll to the bottom and select the questionnaire you'd like to add to the job.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/64da4e2e422535774ad18e47/file-MdeXTRGaQD.png)
After a candidate applies to an open role with a questionnaire, they will receive a different confirmation email template containing a link to the survey.
Clicking the
Open survey link opens the questionnaire in the candidate's browser
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/60624439d97e2f20e67ceca5/file-ZBUOPZGZaW.png)
Completed questionnaires will be displayed on the
Questionnaire tab on the candidate details page.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/5e8cf9f104286364bc97fc8c/images/64da4fc7b73292711b97fc69/file-6Rbp1gbXDV.png)